Terms of Use

Please read these Terms of Use carefully before accessing or using Our Website, or any of the Services. They set out the rights and obligations of You and SINVERON Inc., describe applicable limitations of liability, govern Your access to and use of the Company’s Website and Services, and explain how disputes between You and us are resolved.

By accessing or using the Website or any Service, including by creating an Account where applicable, You confirm that You have read, understood, and agree to be bound by these Terms of Use, together with Our Privacy Policy and any other policies and procedures referenced in these Terms.

Regulatory Status. The Company is in the process of applying for registration with the Financial Transactions and Reports Analysis Centre of Canada (“FINTRAC”) as a Money Services Business (“MSB”). The Services are intended to be made available through the Website upon completion of the Company’s registration with FINTRAC and satisfaction of any other applicable legal or regulatory requirements. References in these Terms to the provision of the Services should be read accordingly. 

Introduction

SINVERON INC. (“We“, “Our“, “SINVERON” or the “Company“) is a legal entity formed pursuant to the Canada Business Corporations Act (R.S.C., 1985, c. C-44), with its registered office at 700-602 12 Avenue SW, Calgary, Alberta, T2R 1J3, Canada.

These Terms of Use (the “Terms”) constitute a legally binding agreement between You and the Company governing Your access to and use of Our website (the “Website”), and the services made available to You by SINVERON through the Website (the “Services”). 

If You do not agree with any part of these Terms, You must not access or use the Website or the Services.

Key Terms

Unless the context otherwise requires, the following terms have the meanings set out below wherever they are used in these Terms of Use:

“Account” means the account established for You by SINVERON, allowing You to access and use the Services through the Website.

“Applicable Law” means any applicable federal, provincial or territorial law, statute, regulation, by-law, rule, order, directive, or other legally binding requirement of any governmental, regulatory, judicial or other competent authority applicable to You, SINVERON, the Services or the subject matter of these Terms.

“Content” means any text, data, information, graphics, software, or other material made available on or through the Website. 

“Fiat currency” means currency that is issued by a country and is designated as legal tender in that country. 

“Fees” means any fees, spreads, commissions or other charges applicable to the Services or a particular Transaction, as disclosed or communicated to You before You incur them or before the relevant Transaction becomes binding. 

“Force Majeure Event” means an event or failure that is beyond Our reasonable control including, without limitation:

  • acts of God, nature (including without limitation, natural disasters, epidemics and pandemics), court or domestic or foreign governmental authorities; 
  • failure or interruption in public or private telecommunication networks, communication channels or information systems; 
  • acts or omissions of a party for whom We are not responsible;
  • delay, failure or interruption in, or unavailability of, third party services and sites; 
  • strikes, lockouts, labor disputes, wars, civil unrest, terrorist acts, pandemics, and riots;
  • viruses, malware, other malicious computer codes or the hacking of any part of the  Services.

“Privacy Policy” means SINVERON’s privacy policy, as amended from time to time, describing how We collect, use, and disclose Your personal information.

“Services” means any service made available by SINVERON through the Website.

“Virtual currency” means:

(a) a digital representation of value that can be used for payment or investment purposes that is not a fiat currency and that can be readily exchanged for funds or for another Virtual Currency that can be readily exchanged for funds; or

(b) a private key of a cryptographic system that enables a person or entity to have access to a digital representation of value referred to in paragraph (a).

Use of Services and Access to Website

The Services comprise OTC Virtual Currency exchange services, including fiat-to-Virtual Currency, Virtual Currency-to-fiat and Virtual Currency-to-Virtual Currency transactions and, where applicable, Virtual Currency transfer services.

The Company provides OTC Virtual Currency exchange services directly to Users on an individual transaction-by-transaction basis. Each proposed Transaction is subject to the Company’s acceptance, applicable pricing, transaction limits, liquidity, settlement arrangements and completion of applicable compliance procedures. The Company may decline, delay, suspend or cancel any proposed Transaction where permitted or required under these Terms or Applicable Law.

Any proposed Transaction is subject to the Company’s internal review, applicable compliance checks and the Company’s acceptance of the relevant Transaction terms. 

The Company may decline, delay, suspend or withdraw any proposed Transaction before it becomes binding where reasonably necessary to comply with Applicable Law or to manage legal, regulatory, compliance, AML/ATF, sanctions, liquidity, settlement, security or other material risks. Once a Transaction has become binding, any suspension, cancellation or termination shall be governed by the applicable transaction-specific terms, these Terms to the extent applicable, and Applicable Law.  

In connection with an OTC Transaction, the Company may purchase Virtual Currency from You or sell Virtual Currency to You as principal and may, where applicable, use third-party counterparties or liquidity providers to facilitate execution or settlement. The Services may also involve third-party service providers, payment providers, banking partners, exchanges, blockchain networks or other infrastructure providers used to facilitate or settle a Transaction.

SINVERON does not provide custodial or safekeeping services. Where custody is required in connection with a Transaction, such services may be provided by an independent third-party service provider subject to its applicable terms. Virtual Currency purchased by You will be delivered to the wallet designated by You in accordance with the applicable settlement arrangements, and Virtual Currency sold by You will be transferred from the wallet or other source designated by You.

The availability of any particular Virtual Currency, transaction amount, payment method, liquidity source or settlement option is not guaranteed and may vary from time to time. The Company may impose transaction limits or other restrictions based on Applicable Law, regulatory requirements, available liquidity, transaction characteristics or risk management considerations.

Access to the Services may be subject to eligibility, onboarding and verification requirements. The Company may retain and disclose information relating to You and Your Transactions where required or permitted by Applicable Law.

You are responsible for ensuring that Your access to and use of the Services is lawful in Your jurisdiction and complies with Applicable Law. The Company may restrict or refuse access to the Services where their provision would be unlawful or would expose the Company to legal, regulatory, sanctions or other risks.

Eligibility

You may access and use the Website and Services only if You are a natural person or a legal entity duly incorporated, registered and validly existing under the laws of the applicable jurisdiction, acting through a duly authorised representative who has the legal authority to act on behalf of and bind such entity.

The Website and the Company’s Services are not intended for, and may not be used by, natural persons who are under eighteen (18) years of age or otherwise lack legal capacity to enter into binding agreements under the law applicable to them. The Company may collect information necessary to verify age and identity as part of its onboarding and compliance procedures.

By accessing or browsing the Website, You represent and warrant that You meet these eligibility criteria. If You do not meet these requirements, You must immediately discontinue use of the Website and Services.

If the Company becomes aware that it has collected Personal Information from a person under the age of 18 in circumstances inconsistent with applicable law or the Company’s Privacy Policy or applicable law, it will take reasonable steps to review the matter and, where appropriate and legally permitted, delete or securely dispose of the information. If You believe that a minor has provided Personal Information to the Company, please contact Us.

Onboarding and Verification

The Company may establish onboarding and verification requirements applicable to a particular User, jurisdiction, Service or Transaction. As part of its Know Your Customer (“KYC”) and customer due diligence (“CDD”) procedures, the Company may require the User to provide information, documents and other evidence necessary for identity verification, risk assessment, compliance with Applicable Law and the provision of the relevant Services. 

The Company may conduct ongoing due diligence and request additional or updated information or documentation where necessary. Where required based on the User’s risk profile or other relevant circumstances, the Company may apply enhanced due diligence (“EDD”), including additional verification, source of funds or source of wealth information, sanctions and politically exposed persons screening, or other risk-based measures. 

Where an Account is established or used on behalf of a legal entity, the Company may require information concerning the entity, its authorised representatives, directors, beneficial owners and other relevant persons.

The Company may refuse, suspend, restrict or terminate access to the Website or Services where the User fails to satisfy applicable KYC, CDD or EDD requirements or where the Company considers such action necessary or appropriate to comply with Applicable Law or manage legal, regulatory, AML/ATF, sanctions or other risks. 

Non-Solicitation and Geographic Availability 

The Services are intended primarily for use by residents of Canada and may not be available or accessible in all jurisdictions.

SINVERON does not conduct or authorize marketing campaigns, promotional activities, public relations efforts or direct solicitation of clients in any jurisdiction where such activities or the provision of the Services would require regulatory authorisation that SINVERON does not hold or would otherwise be prohibited or restricted under Applicable Laws. This includes direct solicitation through email, telephone calls, social media advertising, local intermediaries or other targeted communications.

No language, imagery or other content on the Website, Services or related documentation is intended to constitute an invitation, offer or solicitation to residents of a jurisdiction outside Canada where such invitation, offer or solicitation would be prohibited or subject to regulatory authorisation under Applicable Laws.

Notwithstanding the foregoing, persons residing outside Canada may access or apply to use the Services where permitted under Applicable Laws. Such persons may be considered for onboarding where they independently and voluntarily initiate contact with SINVERON without prior solicitation by SINVERON and satisfy the Company’s applicable eligibility, onboarding and verification requirements. Where a person outside Canada independently initiates contact with SINVERON without prior solicitation by the Company, such circumstance may be taken into account in determining whether the Company may lawfully consider providing the Services in that jurisdiction. The availability of the Services remains subject in all cases to Applicable Law and the Company’s jurisdictional and compliance assessment. 

If You access or use the Services from outside Canada, You are responsible for determining whether such access or use is permitted under the laws and regulations applicable in Your jurisdiction and for complying with all applicable local requirements. The fact that the Website or Services may be accessible from a particular jurisdiction does not constitute an invitation or solicitation by SINVERON to residents of that jurisdiction.

We do not establish or maintain business relationships with Clients who have a material connection to jurisdictions, territories or regions designated as prohibited under the Company’s risk appetite as established in the AML Notice. 

Account Security 

Upon opening an Account, You may be required to create or receive login credentials, including a Username and password, and may be required to provide an email address, telephone number or other authentication information.

You should use a unique and sufficiently strong password for Your Account and should not reuse such password for other online services. You are responsible for ensuring that the email address, telephone number and other contact information associated with Your Account are accurate, current and secure, and that You have exclusive access to the relevant email account, telephone number and authentication methods.

Where the Company makes two-factor authentication or other security features available, You are responsible for enabling and maintaining such security measures in accordance with the Company’s requirements.

You must maintain appropriate security measures on the devices, systems and networks used to access the Website and Services, including protection against malware, viruses and other harmful software or materials.

You are responsible for maintaining the confidentiality and security of Your Account credentials and for all activities conducted through Your Account. You must not disclose, share, transfer or otherwise make Your Username, password, authentication codes or other Account credentials available to any third party.

You must promptly notify the Company if You become aware of or reasonably suspect any unauthorised access to Your Account, loss or compromise of Your credentials, or any other security incident affecting Your Account. The Company may take such measures as it considers reasonably necessary to protect the Account, Website or Services, including suspending or restricting access to the Account.

Licence and Acceptable Use

Subject to these Terms, the Company grants You a limited, non-exclusive, non-transferable and revocable licence to access and use the Website and Services for their intended purposes and in accordance with these Terms and applicable law.

Nothing in these Terms grants or transfers to You any ownership interest or other intellectual property rights in or to the Website, Services or any content or materials made available through them. Your access to and use of the Website and Services is limited to the purposes expressly permitted by these Terms and does not constitute the grant of any licence or other right, except to the extent such right cannot be excluded under Applicable Laws.

Unless expressly permitted by the Company or Applicable Laws, You must not:

  • copy, reproduce, modify, distribute, publish, display, commercially exploit or create derivative works from any part of the Website, Services or their content;
  • scrape, extract, collect, reproduce or systematically access any content, data or information made available through the Website or Services using automated tools or similar technologies;
  • reverse engineer, decompile, disassemble or otherwise attempt to derive the source code, underlying structure, algorithms or other technology used in connection with the Website or Services;
  • remove, alter, obscure or otherwise interfere with any copyright, trademark, proprietary notice or technical protection measure;
  • interfere with or attempt to gain unauthorised access to the Website, Services, systems, networks or related infrastructure; or
  • use, reproduce or exploit the Company’s name, trademarks, logos or other branding without the Company’s prior written consent.

Any rights not expressly granted to You under these Terms are reserved by the Company and its licensors. The Company may suspend or terminate the licence granted under this section, and Your access to the Website or Services, in accordance with these Terms.

Prohibited Use

In using the Website and Services, You must not:

  • use the Website or Services for any unlawful, fraudulent, abusive or otherwise prohibited purpose, or in any manner that violates these Terms or Applicable Laws;
  • provide false, misleading, inaccurate or incomplete information to the Company, including in connection with the creation or maintenance of an Account, or use misleading contact details or otherwise falsify any communication with the Company;
  • introduce, transmit or otherwise expose the Website or Services to any virus, malware, malicious code or other harmful software, material or device;
  • interfere with, disrupt, damage or impair the Website, Services, or any servers, networks or systems connected to them, or attempt to gain unauthorised access to any such systems;
  • use automated means, including bots, crawlers, spiders, scrapers or similar technologies, to access, monitor, copy, collect, harvest or store information or content from the Website or Services, except where expressly authorised by the Company;
  • collect, harvest, store or otherwise obtain personal information or Account information relating to other Users;
  • artificially generate traffic, page views, links or other activity in connection with the Website or Services, or use them for any purpose other than their intended purposes;
  • translate, reverse engineer, decompile, disassemble, modify or create derivative works based on the Website, Services or any part thereof, except to the extent permitted by Applicable Laws;
  • circumvent, disable, bypass or otherwise interfere with any security, authentication or access-control feature of the Website or Services;
  • rent, lease, sublicense, transfer, sell, trade, resell or otherwise commercially exploit the Website, Services or any rights or access granted under these Terms;
  • use an Account for the benefit of, or permit access to an Account by, any other person, including by sharing the benefit or functionality of the Account with a third party; or
  • assist, encourage, facilitate or attempt to facilitate any person in engaging in any activity prohibited under these Terms.

The Company may take such action as it considers appropriate where it becomes aware of any actual or suspected violation of these Terms or Applicable Laws, including restricting or suspending access to the Website, Services or Account, in accordance with these Terms and Applicable Laws. 

Fees

The use of the Services and/or Website may be subject to fees, spreads, commissions and other applicable charges. The applicable fees, spreads or other charges will be disclosed or otherwise communicated to You before You are required to incur them or before the relevant Transaction is confirmed.

SINVERON reserves the right to introduce, modify or adjust any applicable fees, commissions, spreads or other charges from time to time. Any changes to generally applicable fees will be communicated or otherwise made available to You before such changes become effective.

In connection with OTC Transactions, pricing may be provided on a transaction-by-transaction basis. The quoted price may include the Company’s spread, markup, commission or other compensation and may take into account, among other things, the size and type of the Transaction, market conditions, available liquidity, execution and settlement risks, third-party costs, banking and payment fees, network or blockchain fees, counterparty risk and other relevant commercial or operational factors.

Unless expressly agreed otherwise, a quoted price is valid only for the period specified by the Company or, if no validity period is specified, until withdrawn, replaced or accepted by the User. The Company is under no obligation to honour an expired quote.

Privacy

Our collection, use, disclosure, retention and protection of Your personal information are governed by Our Privacy Policy and Applicable Law.

Third-Party Content and Tools

The Website and Services may incorporate, depend on or interact with third-party providers, platforms, systems, infrastructure, technologies or other external services, including those used for onboarding, compliance, payment processing, settlement, liquidity, custody, banking, blockchain analytics, identity verification and technical support.

Third-party providers operate independently from SINVERON and may be subject to their own terms and conditions, policies, availability requirements, and legal and regulatory obligations. Your use of any third-party service may therefore be subject to the terms and conditions applicable to that service.

Considerations and Risks When Using Our Services

You understand, acknowledge and agree that the use of Our Services, including the purchase, sale, exchange, transfer, receipt or delivery involving Virtual Currency, involves various risks. You should carefully consider these risks before using Our Services and are solely responsible for evaluating whether any transaction involving Virtual Currency is appropriate for you.

Virtual Currency is a digital representation of value that is not a fiat currency and may be used for payment or investment purposes. Virtual Currency is generally a high-risk asset and may have limited or no intrinsic value.

The value of Virtual Currency may fluctuate significantly and may decline rapidly or become zero. Past performance or historical price information is not indicative of future results. You may incur substantial losses as a result of purchasing, selling, holding, or transferring Virtual Currency.

There is no assurance that a market for any particular Virtual Currency will continue to exist or that You will be able to sell or exchange it at a particular price or at all. Liquidity may vary significantly between different types of Virtual Currency.

Transactions involving Virtual Currency may rely on distributed ledger technology, including blockchain networks. Such technology may be subject to technical vulnerabilities, programming errors, consensus failures, validator or majority attacks, network congestion, changes to protocols or algorithms, reduced network participation, cyber-attacks and other technological or operational risks.

We do not control the underlying distributed ledger or blockchain networks and cannot guarantee their continued availability, security, functionality or performance.

Transactions involving Virtual Currency, particularly transactions recorded on a distributed ledger, may be irreversible once confirmed by the relevant network.

If Virtual Currency is sent to an incorrect or unauthorized wallet address, or is otherwise lost or stolen, it may not be possible to recover it. You are responsible for verifying transaction details, including wallet addresses and applicable network information, before confirming a transaction.

Virtual Currency and related services may be exposed to cybersecurity risks, including hacking, phishing, malware, social engineering, unauthorized access, fraud, double-spending attacks and other malicious activities.

Where You control a private key or external wallet, You are solely responsible for maintaining the security of that private key and wallet credentials. Loss or compromise of a private key may result in permanent loss of access to the relevant Virtual Currency.

Where a Transaction involves a third-party counterparty, liquidity provider, payment provider or other intermediary, the Company’s ability to complete or settle the Transaction may depend on the performance of that third party. The failure, insolvency, suspension, regulatory restriction or other disruption affecting such third parties may delay, prevent or otherwise affect the completion or settlement of a Transaction.

Where Virtual Currency is held or custodied by a third-party service provider in connection with a Transaction, the applicable custody arrangements and associated risks will be governed by the terms applicable to that third-party service and, where applicable, any separate disclosure provided by the Company.

OTC transactions may involve individually negotiated prices, transaction limits, settlement arrangements and payment or delivery requirements. A quoted price may be available only for a limited period and may change before a Transaction is confirmed or settled. A Transaction may be delayed, rejected, suspended or cancelled due to market conditions, liquidity constraints, compliance requirements, payment or settlement issues, blockchain network conditions, counterparty risk or other circumstances beyond the Company’s reasonable control. You acknowledge that the Company does not guarantee the availability of any particular Virtual Currency, liquidity source, payment method or settlement arrangement.

Virtual Currency networks may undergo forks, protocol changes, upgrades or other technical events that may affect the value, functionality, availability or transferability of the relevant Virtual Currency. The Company does not control such events and may, where permitted by Applicable Law, determine whether and on what terms to support any resulting or modified Virtual Currency, suspend or restrict related Services, or take other measures reasonably necessary to address legal, regulatory, technical, security or liquidity risks.

The legal and regulatory treatment of Virtual Currency may vary between jurisdictions and may change over time. Changes in Applicable Law, regulatory requirements or governmental actions may affect the availability, transferability, value or use of Virtual Currency or the Company’s ability to provide certain Services.

The Company may rely on third-party service providers, including custodians, payment service providers, banking partners, technology providers and blockchain infrastructure providers. Any failure, insolvency, interruption, cybersecurity incident or other disruption affecting such providers may adversely affect the provision of the Services or the completion or settlement of a Transaction.

Transactions involving Virtual Currency may have tax or accounting consequences depending on the jurisdiction applicable to You. You are solely responsible for determining and complying with Your applicable tax and reporting obligations.

Force Majeure

We will not be liable for any failure or delay in performing Our obligations under these Terms to the extent such failure or delay results from a Force Majeure Event.

Where a Force Majeure Event materially affects the availability of the Website or Services, the Company may take such measures as it reasonably considers necessary, including suspending, restricting or delaying the affected Website or Services for the duration of the relevant event.

The occurrence of a Force Majeure Event will not relieve the Company of any obligation to the extent that such obligation can reasonably be performed despite the relevant event.

Termination 

The User may discontinue using the Website or Services at any time.

The Company may refuse to onboard a prospective User or refuse, suspend, restrict or terminate access to the Website, Services or Account, in whole or in part, where reasonably necessary or appropriate, including where:

  • the User breaches these Terms or any other agreement, policy or notice governing the use of the Website or Services;
  • the User fails to satisfy, maintain or complete any applicable eligibility, onboarding, identity verification, customer due diligence or enhanced due diligence requirements;
  • the User provides false, inaccurate, incomplete or misleading information or fails to provide information or documentation requested by the Company;
  • the Company reasonably suspects fraud, money laundering, terrorist financing, sanctions evasion, market abuse or any other financial crime or unlawful activity;
  • the Company reasonably believes that the Account or Services have been or may be used in an unauthorised, fraudulent, deceptive or illegal manner or that the security of the Account has been compromised;
  • the User breaches any applicable law, regulation or regulatory requirement or the Company is required or requested to take such action by a competent authority, court, regulator or law enforcement agency;
  • the User infringes or is reasonably suspected of infringing the intellectual property rights of the Company or any third party;
  • the Company reasonably determines that it cannot lawfully or safely provide the Services, execute or settle a particular Transaction, or continue the relevant relationship due to a material legal, regulatory, compliance, AML/ATF, sanctions, operational, security or reputational risk; or
  • the Company otherwise reasonably considers such action necessary to protect its legitimate business interests or to comply with Applicable Laws.

The Company may decline, delay, suspend or withdraw any proposed Transaction before it becomes binding where reasonably necessary to comply with Applicable Law or to manage legal, regulatory, compliance, AML/ATF, sanctions, liquidity, settlement, security or other material risks. Once a Transaction has become binding, any suspension, cancellation or termination shall be governed by the applicable transaction-specific terms, these Terms to the extent applicable, and Applicable Law. 

Where permitted by Applicable Laws, the Company may take such action without prior notice and may not disclose the basis of its internal risk assessments, compliance procedures or transaction monitoring measures.

Upon suspension or termination, the User’s right to access and use the affected Services shall cease to the extent determined by the Company. Any rights, obligations or liabilities accrued before the effective date of suspension or termination shall remain unaffected.

Termination or suspension shall not affect any provisions of these Terms which by their nature are intended to survive termination, including those relating to intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, governing law, dispute resolution and payment or reporting obligations.

Disclaimers and Limitation of Liability

The Company does not guarantee uninterrupted or error-free availability of the Website or Services and is not responsible for any interruption, delay or unavailability resulting from a Force Majeure Event or other circumstances beyond the Company’s reasonable control.

The Company does not guarantee that any particular Transaction, Virtual Currency, price, liquidity source, payment method, settlement arrangement or transaction limit will be available at any particular time. The Company may decline, delay, suspend, cancel or refuse to complete a Transaction where permitted by Applicable Law and these Terms.

The Company does not provide investment, legal, tax, accounting, fiduciary, financial, brokerage, advisory or other professional advice. Nothing made available through the Website or Services, or communicated by the Company in connection with them, constitutes or should be relied upon as such advice or as a recommendation, endorsement or solicitation in respect of any Transaction, Virtual Currency, counterparty or course of action.

Unless expressly agreed otherwise in writing or required by Applicable Law, the Company does not assume any fiduciary, advisory, suitability or monitoring duty towards You.

The limitations and exclusions set out in these Terms apply to the fullest extent permitted by Applicable Law. Nothing in these Terms excludes, restricts or limits any liability that cannot lawfully be excluded, restricted or limited under Applicable Law.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE LOSS OR DAMAGE, INCLUDING LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, DATA, GOODWILL OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE, SERVICES OR ANY TRANSACTION. 

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence or any liability that cannot lawfully be excluded or limited under Applicable Law. 

Indemnification

To the extent permitted by Applicable Law, You agree to indemnify and hold harmless the Company and its directors, officers, employees and representatives from and against claims, losses, liabilities, costs and expenses arising from Your material breach of these Terms or Applicable Law, Your provision of materially false or misleading information, or any unlawful, fraudulent or unauthorised activity carried out by or on Your behalf in connection with the Website, Services or any Transaction. This indemnity does not apply to the extent that the relevant loss or liability results from the Company’s fraud, wilful misconduct or gross negligence.

Dispute Resolution

Any controversy, dispute or claim arising out of or relating to these Terms (a “Dispute”) shall first be addressed through good-faith negotiations between You and SINVERON.

Where the parties mutually agree in writing after a Dispute has arisen, the Dispute may be submitted to final and binding arbitration under the Arbitration Act (Alberta), seated in Calgary, Alberta, before a single arbitrator.

If the parties do not agree to arbitration, either party may commence proceedings before a court of competent jurisdiction in Alberta, subject to any mandatory rights or protections available under Applicable Law.

Nothing in this Section limits any right of a consumer to pursue a claim before a court where such right cannot lawfully be waived or restricted.

These Terms and any Dispute, claim or controversy arising out of or relating to the Website, Services, any Transaction or Your dealings with the Company shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of laws principles. 

Severability

If any provision of these Terms is determined to be invalid, illegal or unenforceable under Applicable Laws or by a court of competent jurisdiction, such provision will be severed or limited to the extent necessary, without affecting the validity or enforceability of the remaining provisions. Where permitted by Applicable Laws, the invalid, illegal or unenforceable provision will be replaced with a valid and enforceable provision that most closely reflects the original intent of the provision.

Amendments

As the Website and Service may be modified, updated, or expanded from time to time, SINVERON Inc. may amend these Terms of Use and any policies referenced herein by updating the applicable page or the page on which the relevant policy is published. The date of the latest version of these Terms of Use will be indicated on the Website.

The Terms of Use applicable to each access to or use of the Website or Service are the version in effect at that time. Users are responsible for periodically reviewing these Terms of Use and any amendments thereto. Continued access to or use of the Website or Service after amended Terms of Use have been posted constitutes the User’s acceptance of and agreement to the amended Terms of Use.

Where appropriate, SINVERON Inc. may also notify Users of material changes to these Terms of Use or applicable policies by email, through the Service, or by other reasonable means.

If a User does not agree to any amendment to these Terms of Use, the User must immediately discontinue access to and use of the Website and Service and, where applicable, terminate the relevant Account in accordance with these Terms of Use.

No amendment to these Terms shall affect the terms of a Transaction that became binding before the effective date of the amendment, unless otherwise agreed by the parties or required by Applicable Law. 

Contact

The Company maintains procedures for handling complaints relating to the Website and Services. If You have a complaint, You may submit it in accordance with the Company’s applicable complaint handling procedure. 

The Company will review and handle complaints in accordance with its applicable policies and procedures and Applicable Laws. 

If You have questions regarding these Terms of Use or You are not satisfied, please contact:

Email: sinveron.official@gmail.com 

Effective Date: 2026-09-14

Last Updated: 2026-09-14